Canada’s Anti-Spam Legislation (CASL)
CASL regulates commercial electronic messages (CEMs), among other activities. We only send promotional or marketing email when the law allows—typically after you give express consent or a narrow implied-consent scenario applies—and we always identify ourselves and offer a working unsubscribe mechanism.
What counts as a commercial message
Service replies to your inquiries are generally transactional and not CEMs. Newsletters, sponsorship notes, or partner offers that encourage participation in a business activity are more likely to be CEMs and require compliance with consent and content rules.
Consent
Where we rely on express consent, we use a clear opt-in tied to a described purpose (for example a newsletter checkbox separate from service contact). We document consent where feasible. Implied consent can exist in limited factual situations described in CASL; we do not treat a casual contact form question as automatic marketing permission unless a permitted category clearly applies.
Required content in CEMs
Messages we initiate include: who we are, how to reach us (postal address valid for 60 days, phone or email that works), and an unsubscribe mechanism that remains operative for at least 60 days after the message is sent.
Opt-out timing
We process unsubscribe requests without delay and within the maximum period CASL allows (presently ten business days for most scenarios), unless a specific exception applies.
Complaints
Contact connect@vrizelonnriz.world first. You may also use the Spam Reporting Centre operated by the Government of Canada for suspected violations.
Related policies
Personal information connected to mailing lists is handled under our Privacy Policy (PIPEDA and applicable provincial statutes).